We introduce you EDGAR
Simplify guest management, improve online reputation and increase revenue with your new Concierge App
EDGAR Smart Concierge Suite
What you only see: the extranet is the simple tool to customize Edgar Smart Concierge. Enter new services, new experiences, chat with your guests and make their stay unique and special.
They will pay you back with positive reviews and loyalty.
What your guests will use: the Edgar app is full of useful information, maps, internal services, such as a welcome basket, and external, such as the most beautiful trekking in your area, to discover and book in just a few clicks . Your guests will so have a truly integrated and complete offer directly on their smartphone.
Whenever guests choose a service, you make money.
How it works
1. Customize Edgar in your image
Manage everything you want that your guests see in your property app. Excursions, services, restaurants, museums and much more. Start with the 80,000 points of interest that we uploaded for you in Edgar.
2. Invite your guests to download the App
Edgar is smart. Through the integrations of PMS or booking engines, or simply uploading your excel file with the received reservations, you will manage your incoming guests and you will be able to communicate with them via chat. It will be easy for them, they will only have to click on the link you will have sent automatically thanks to Edgar.
3. Suggest the destination as you like it
Enter in the app all your advice on the activities of the area/destination and your internal services. The more you enter, the more guests will like you, the more the territory will also benefit.
4. Manage easily all requests
Through the integrated chat you can communicate with your guests in real time, send them advice, offers and promotions. You will make their stay fantastic and you will get them to know your destination better in real time. Think about the compliments they will give you in the reviews you will get!